Cloudways hosting provider review, cloudways-com advantages and disadvantages

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Cloudways is a hosting provider legally registered in Malta. The company offers its customers a fundamentally new level of hosting services, in particular – amazing uptime, maximum performance and absolute flexibility. Any project that is hosted on Cloudways servers can be easily scaled, unlike the capabilities that traditional hosting providers provide. At the same time, the company makes cloud hosting as easy as possible for users, which allows even people with no experience in server administration to easily get involved in the process. The client just needs to choose a suitable web infrastructure to host his project, delegating managing of cloud hosting to the company’s specialists.

Cloudways-com offers 4 tariffs that are interesting both in price and technical characteristics. You can pay for the services of the provider using your credit card. In this case, a three-day test period is provided.


Tariffs are calculated monthly and hourly. There are 4 tariff lines below.

$ 10 / month

  • 1GB RAM
  • CPU: 1 core
  • Disk space: 25 GB
  • Bandwidth: 1 TB

$ 22 / month

  • 2GB RAM
  • CPU: 1 core
  • Disk space: 50 GB
  • Bandwidth: 2 TB

$ 42 / month

  • 4GB RAM
  • CPU: 2 cores
  • Disk space: 80 GB
  • Bandwidth: 4 TB

$ 80 / month

  • 8GB RAM
  • CPU: 4 cores
  • Disk space: 160 GB
  • Bandwidth: 5 TB


Cloudways offers rich functionality. Among the basic options, all tariffs include such as:

  • 24/7 support service;
  • Free SSL certificate;
  • Cloudways CDN;
  • Free website migration;
  • Unlimited application installation;
  • Team account management;
  • Dedicated firewall;
  • 24/7 real-time monitoring;
  • Automated backup;
  • Staging environment;
  • Advanced cache optimization;
  • Automatic antivirus healing;
  • Regular security updates;
  • HTTP/2 support;
  • SSH and SFTP access.

A very interesting option of the provider is cloud integration, which lets you host the server on one of six basic cloud hosting services. The user does not need to deal with server configuration or software updates. All tasks are performed by a team of Cloudways professionals.

The ability to test websites is also worth mentioning among the provider’s useful features. As an administrator, you can change the code and settings without compromising the performance of the current web resource. It is also possible to clone the website and database moving to another URL


Cloudways took performance issues very seriously, offering customers a solid arsenal of tools to optimize website speed. Among them there are:

  • SSD storage;
  • CloudwaysCDN;
  • Memcached;
  • Varnish;

In case of an overload due to the traffic growth you can be sure of the website’s stable operation. The provider has partnered with Google Cloud, DigitalOcean and Amazon Web Services. This provides a high download speed that exceeds that of traditional hosting by 40%. Sucuri Load Time Tester gives sites hosted on Cloudways an A + rating.


Convenience is one of the key advantages of the provider. The Cloudways interface is convenient and understandable even for a beginner, despite the fact that the service is still aimed at owners of large projects.

An important option available to Cloudways hosting users is the ability to create teams of multiple users with an appropriate level of authority assigned. As a super-admin, you can assign tasks to your employees, providing appropriate access to the server. When servicing large projects with many moderators, such a thing is irreplaceable.

Unfortunately, the hosting does not provide an option of purchasing a domain. Therefore, when starting a new project, you will have to buy a domain from a certified registrar, and then park it on Cloudways-com. But the provider offers a very useful function of automatic installation of popular CMS, which will make it easier for inexperienced users to launch the project.


The hosting provides a 24/7 support service, available through the ticket system or online chat. Also, the user has the opportunity to leave a request for a call back (unfortunately, there is no direct phone number on the website). If necessary, you can contact the hosting administration via Facebook and Twitter. Judging by the feedback from users, the technical support service responds almost instantly to user requests and solves problems.

Also, users have access to a huge knowledge base published right on the website. It will help an administrator to understand all the intricacies of serving websites on Cloudways.

Price policy

Cloudways is considered to be quite an expensive provider, as even its minimal tariffs are comparable in price to the most expensive virtual provider ones. But if you take into account that Cloudways is positioned as a premium hoster that provides high performance and is adapted for large projects, then everything is quite reasonable.

At the same time, Cloudways is an incredibly flexible service. Clients can change the tariff at any time according to their needs. It also provides very flexible customization of additional functions, so you actually pay only for what you really need, without overpaying for unnecessary options.


The company offers high-quality services with the ability to flexibly adjust the tariff to suit your needs. Among the advantages of the service there are:

  1. Free support service via chat, phone, social networks and tickets;
  2. Flexible connecting additional settings to your account without overpaying for unnecessary ones;
  3. Payment for the services as it is billed;
  4. Free site transfer from third-party hosting to Cloudways servers;
  5. Unlimited number of applications on all tariff plans.

Cloudways-com is an innovative cloud hosting provider that will be of interest primarily to owners of large projects. But small startups that are ready to invest in speed and performance may seriously consider hosting on Cloudways servers.

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