BigCommerce review, bigcommerce-com advantages and disadvantages

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Nearly 100,000 fully fledged online stores are powered by BigCommerce e-commerce platform. The BigCommerce team has deeply worked on security and customer communication. Also they have made it easy to integrate BigCommerce-based websites with external marketplaces like Amazon and Ebay for flexible scaling of clients’ businesses. In general, this CMS is distinguished by its rich functionality for conducting online trading, which determined its popularity in this niche.

BigCommerce-com provides a 15-day trial period for all of the tariff plans it offers. At the moment, payments are available by credit card or Paypal.

Features

BigCommerce focuses on e-commerce and offers its customers quality online shopping solutions. The functionality makes it possible to design aesthetic, convenient and responsive projects without deep knowledge of web construction. One of the strengths of BigCommerce is the option of integrating various payment methods on the website, which increases the conversion rate and makes the store more customer-friendly. The same goes for shipping methods.

The main target audience of BigCommerce users are residents of the United States. For them, many options are integrated into the CMS. Unfortunately, most of them will be useless for businesses from other regions.

Ease of use is the priority for BigCommerce developers. Since the platform is focused not so much on webmasters as on entrepreneurs (who often do not have experience in web-building), the interface is created in the best ergonomic traditions, without complicated processes and incomprehensible functions. Even a person with zero experience of interacting with web-builders can create a nice store from scratch using BigCommerce.

At the initial acquaintance with the platform’s functionality, the user is immediately offered several online-lessons that will help to understand the features of the CMS. After registration, you will be taken to the step-by-step website design page, following which you get a ready-made store.

Recently, a new Stencil framework has been implemented on the platform, which lets advanced developers carry out deeper online store customization. On the design front, BigCommerce has partnered with Pixel Union to provide users with beautiful and modern templates. Each theme can be deeply refined and, if desired, changed beyond recognition.

Benefits

BigCommerce has a whole host of positives, including:

  1. Basic dashboard that makes it possible to manage items, shipping, tax rates, orders, warehouse and reporting;
  2. Powerful marketing module with the option of integrating with third-party services;
  3. Affordable in comparison with competitors prices for the offered tariff plans;
  4. Competent 24/7 support service, available by phone, chat, Email or on the forum;
  5. Multi-currency interface and no transaction fees;
  6. Saving and managing unconfirmed orders (abandoned carts);
  7. Connecting an unlimited number of staff accounts;
  8. Compatibility with third-party services (including WordPress);
  9. High page loading speed due to the distributed content delivery network;
  10. Advanced search engine optimization tools;
  11. Innovative assortment management tools (smart product rules, downloadable sales, order form customization);
  12. Integration of up to 60 payment methods including transactions in several currencies;
  13. PCI Level 1 security certification and SSL certificate;
  14. Full informational customer support (forum, tutorials, knowledge base, video tutorials).

Tariffs

BigCommerce-com offers 4 pricing plans with the terms below.

Standard ($ 29.95 per month)

  • Integration with Amazon / eBay / Walmart / Google Shopping;
  • Social integration with Facebook / Instagram;
  • Mobile responsive website;
  • BigCommerce mobile app;
  • Page constructor;
  • Integration with Apple Pay, Google Pay, Amazon Pay;
  • Coupons, discounts and gift cards;
  • Multi-currency;
  • Real-time shipping quotes;
  • Professional reporting;
  • Built-in blog;
  • Product ratings and reviews;
  • Free HTTP protocols for the whole site and dedicated SSL;
  • ShipperHQ delivery rules engine;
  • Sales limit: up to $ 50,000;
  • Special PayPal rates for credit cards: 2.9% + $ 0.30.

Plus ($ 79.95 per month)

  • All options of the lowest tariff;
  • Client grouping and segmentation;
  • Abandoned cart restoration;
  • Permanent shopping cart (saving in the user account);
  • Saving credit cards;
  • Sales limit: up to $ 180,000;
  • Special PayPal rates for credit cards: 2.5% + $ 0.30.

Pro ($ 299.95 per month)

  • All options of the lowest tariff;
  • Google customer reviews;
  • Product filtering (including custom filtering);
  • Sales limit: up to $ 400,000;
  • Special PayPal rates for credit cards: 2.2% + $ 0.30.

Enterprise (individual rate)

  • All options of the lowest tariff;
  • Price lists;
  • Unlimited API calls;
  • Express routing;
  • Priority support;
  • Customer success management;
  • API support;
  • Sales limit: individual;
  • Special PayPal rates for credit cards: 2.2% + $ 0.30.

All tariff plans include unlimited items, bandwidth and unlimited storage.

Affiliate program

There is a affiliate program on the platform, which lets you earn up to 200% of the amount of the attracted referral’s tariff and up to $ 1,500 for the conversion of the Enterprise tariff plan. You can distribute your unique referral link in legal ways and make good money by honestly earning your bonus.

Summary

BigCommerce is a powerful e-commerce platform focused on the Western market. Using this CMS you can implement a project of any scale, but it is worth taking into account the limitations of paid tariffs. In general, BigCommerce-com is able to satisfy the majority of customers, regardless of the level of preparation in web construction and online sales. This is one of the best platforms for starting an online business.

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